Shipping and delivery
Shipping methods, delivery times and costs
Shipping to Italy is free, and is carried out via GLS or TNT courier. Please note that we do not ship to PO boxes. We process and ship orders during our business hours: Monday-Friday from 8:30 to 16:00 (except holidays recognized in ITALY). The goods will be ready for shipment within one day of payment.
Upon delivery of the goods, the customer is required to check:
- That the number of packages delivered corresponds to that indicated in the transport document
- That the packaging is intact
- In the event of tampering and/or breakages, the customer must immediately contest the shipment and/or delivery by writing RESERVATION OF CONTROL OF GOODS on the delivery document received from the courier.
The customer must subsequently report any damage within 3 (three) days of receiving the goods.
The shipping method available for your country as well as the prices and delivery times can be viewed in the following table:
Destination Italy
GLS shipping method
Free delivery prices ITALY / EU – 16,99€ PER ORDER
Delivery time 2-3 WORKING DAYS – IF NOT AVAILABLE THE SELECTED SIZE OR COLOR 15 DAYS FROM PAYMENT
Traceability:
Once the order has been shipped, GLS informs customers via email, providing tracking information for the package.
From 6:00 pm on the day of shipment it will be possible to follow the shipment status by clicking on the link that you will find in the email received from the GLS courier.